Position: Field Coordinator

Department: SMS Operations

Job location: Kumasi, Ghana

Background of SMS

Sustainability Management Services (SMS) executes high quality sustainability programs to raise

farmers’ productivity and prosperity through tailored training and supply of specific products and

services (including agro-inputs and financial services). Further, SMS delivers or catalyzes the

delivery of social products and services that support the prosperity of host communities. SMS

contributes to ECOM goals and objectives by using data and market insights to inform the

development and delivery of products and services to farmers/farmer communities, and to catalyze

the continuous improvement of ECOM’s performance.

About the Role

The Field Coordinator will be responsible for monitoring, validating, and ensuring successful

and quality delivery of the program activities in the designated program area. The Field

Coordinator also provides technical support, guidance, backstopping and development for

Regional Managers, Field Officers, Field Trainers and other program staff in the assigned

program areas.

Key Responsibilities:

 Ensure all policies, procedures, standards, specifications, guidelines, training

programs are adhered to meet the quality standards set by the program.

 Monitor and verify all program implementation and interventions through regular

visits and check-ins to the program areas.

 Assist in building the capacity of the field staff to deliver professional services.

 Support in client reporting to meet external deadlines and ensure the flow of required

verified data in a timely manner.

 Lead in certification and verification audits of assigned districts and develop practical

corrections and corrective action measures to address all certification and

verification non-compliances.

 Monitor the implementation of all proposed corrections and corrective action

measures to address all certification and verification program implementation risks.

 Provision of guidance and timely feedback to Field team to help strengthen specific

knowledge/skills areas.

 Support the Program Managers in the development and/or revision of all

Sustainability Management Services internal control systems, standard operating

procedures, policies, specifications, guidelines, protocols, work plans etc.

 Assist in the development of in-house training materials and maintain externally

provided training materials for certification and verification and other programs.

 Assist in conducting risk assessment for groups and development of action plans for

risk mitigation.

 Mentor Field Officers and Field trainers in the program

 Stakeholder engagement and partnership building.

 Monitor and validate data collection of all SMS programs.

 Manage assets and resources effectively and efficiently.

Qualifications / Education

 Bachelor’s degree in agriculture, business administration, economics, community

development, agribusiness, social science, or related field.

 Program Management or related field is an added advantage.

Skills & Experience

The successful candidate should have a minimum of 4 years relevant experience within a

similar role in a commodity/sustainability environment and a relevant degree or equivalent

experience in an agriculture, business, and sustainability.

A focussed approach to sustainability within origin and its link to the business is important

and ability to work with different stakeholders. Strong project management skills is

essential.

Experience and Knowledge

 A minimum of 4 years in agricultural program management, agricultural

development, rural development, or related areas with team management

experience.

 Experience in working with sustainable supply chains in cocoa.

 Knowledge of agricultural development and sustainable business practices

 Experience in field activities with cooperatives and smallholders’ farmers and

livelihoods

 Strong interpersonal and communication skills

 Strong presentation skills.

 Analytical with a good sense of details.

 Excellent organizational skills and the ability to meet deadlines.

 Ability to produce clear documentation and quality reports.

 Should have a passion for agriculture and the farming community and willing to learn

about other cash and food crops.

 Must possess excellent organizational and planning skills.

 Self-motivated with a positive and professional approach to management